Privacy Policy

At Sheranwala, we value the trust you place in us when you use our mobile application
(the “App”). Protecting your personal information is very important to us. This Privacy Policy explains how
we collect, use, disclose, and safeguard your information when you use our App and related services.

By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy.
If you do not agree, please stop using the App immediately.

1. Information We Collect

We may collect and process different categories of information, depending on how you use our App:

a) Personal Information You Provide

  • Full name, email address, phone number, postal address, and other details you provide when signing up, making an inquiry, or submitting forms.
  • Preferences and interests regarding real estate properties and services.
  • Communication details when you contact us for support.

b) Automatically Collected Information

  • Device information such as device model, operating system, unique device identifiers, and browser type.
  • IP address, access times, and geolocation (if enabled on your device).
  • App usage data such as pages viewed, features accessed, and actions taken within the App.

c) Location Information (Optional)

If you enable location services, we may collect your real-time location to provide property search features, maps, and location-based recommendations.

d) Cookies & Tracking Technologies

Our App may use cookies or similar technologies to store user preferences, track usage trends, and improve user experience.

2. How We Use Your Information

We use your information to provide and improve our services, including but not limited to:

  • Service Delivery – to create and manage your account, provide access to real estate listings, and process your inquiries.
  • Communication – to send updates, newsletters, promotional offers, and important notices about projects or policies.
  • Personalization – to tailor content, property recommendations, and advertisements based on your interests and location.
  • Security – to detect, prevent, and investigate fraud, unauthorized access, or illegal activities.
  • Compliance – to fulfill legal obligations and enforce our Terms of Service.

3. Sharing and Disclosure of Information

We respect your privacy and will never sell or rent your personal information. However, we may share information in the following circumstances:

  • Service Providers: With trusted third-party vendors (such as hosting, analytics, or communication services) who help us operate the App.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of business assets.
  • Legal Requirements: If required by law, regulation, or legal process, or to respond to lawful government requests.
  • Protection: To protect the rights, property, or safety of Sheranwalla, our users, or the public.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, please note that no electronic system is completely secure, and we cannot guarantee absolute security of your information.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction, updates, or deletion of your information.
  • Withdraw consent for data collection and processing at any time.
  • Opt out of receiving promotional communications.

To exercise these rights, please contact us using the details provided below.

7. Children’s Privacy

Our App is not intended for children under the age of 13 (or the age of majority in your country). We do not knowingly collect personal information from children. If we discover that we have collected information from a child without parental consent, we will delete it immediately.

8. Third-Party Links and Services

The App may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external platforms. We encourage you to review their privacy policies before providing any personal data.

9. International Data Transfers

If you access our App from outside [Your Country], please note that your information may be transferred and stored in countries with different data protection laws. By using the App, you consent to such transfers.

10. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time. When changes are made, we will update the “Effective Date” at the top of this page. We encourage you to review this Policy periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Sheranwala Developers
  • 📧 Email: coo@sheranwala.com
  • 📍 Address: Sheranwala Developers 19-F PIA Housing Society, Near Wapda Town, Lahore.
  • 📞 Phone: 042 111 228 228

This Privacy Policy applies to the Sheranwala mobile application and related services.